Contact us

Welcome

If you took the time to actually come to this page, then the least I can do is give you something to read, about me and my shop. I am so happy that you stopped by, and took this time to learn something about me. I love the creative process, and have explored several beading techniques which are featured in my jewelry. Each piece is carefully constructed by me using high quality materials. I love what I do, and hope that it shows in my work. All work is done in a pet and smoke free studio. Thank you so much for checking out my shop, and I hope you will stop by again, as I will add new pieces often.

If you have any questions or special requests, feel free to contact me.

Shipping details

*** THE BORING STUFF ***
All items are shipped in a gift box or bag in a padded envelope, via the USPS first class mail, with delivery confirmation. Priority shipping and Overnight Express, is available for US shipping. Contact me so I can send you an adjusted invoice before payment.

Insurance is optional for small ticket items. Orders that total $50 or more that are shipped within the US, are automatically insured. I usually ship within 2 business days after payment is received unless I am away, in which case I will ship promptly upon my return. Discounted shipping is offered on multiple purchases being shipped to the same address with a single payment.

To My International Customers:
I do not collect any customs when sending packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Cupperbeads is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees.

International orders are shipped Firstclass Airmail. US Postal Service states that it takes from 5 to 10 business days for order to reach the customer, but may take a little longer. Honestly, I have had orders take several weeks shipped from the US to Canada, and 1 week to go much further, so it does vary. There is a customs number on the customs form that is required to ship international orders, that is used to track orders, however orders are not insured unless you have your order shipped International Express which is over $25. If you require this shipping, let me know and I will check with the post office for the exact shipping cost, and send you an adjusted invoice.

Refunds, returns & exchanges

My work is guaranteed, so if an item breaks within 30 days, please feel free to send it to me and I will repair it at no charge. If for some reason you are not happy with your purchase, or it arrives damaged, send it back in original unused condition, within 3 days of receiving it and I will refund your payment, excluding shipping charges. All orders include delivery confirmation, so any that are lost in transit will first be attempted to be tracked, then will be replaced or refunded, if shown to not be delivered.

Handcrafted Artisan Jewelry and Accessories

Handcrafted artisan jewelry and accessories using gemstones, sterling silver, glass, high quality fabrics, and other materials. Thank you for visiting my shop. Feel free to contact me with any questions.